Terms of Use & Privacy Policy

SDFC Advisors Pvt. Ltd., the parent company of Deal4Ask.com, along with its associated entities, values your privacy and is committed to safeguarding your personal information. By continuing to use the Website, you consent to the collection, processing, sharing, and retention of your information as described below.

Terms of Use

• By accessing or using www.deal4ask.com, you agree to these Terms of Use and our Privacy Policy.
• You authorize us, our business associates, and lending partners including banks and NBFCs to contact you through phone calls, SMS, IVR, and WhatsApp for product offerings, promotional information, and relevant services.
• Your consent may be stored in our records for reference.
• By pressing "1" during any deal4ask.com IVR call, you consent to be contacted via call, SMS, IVR, and WhatsApp by us and our partners.
• This consent also allows us to assess your eligibility for various products based on your profile.

Privacy Policy

• Information You Provide: We store information you enter on our Website/App or provide to us in any other way. We do not collect or store biometric information.
• Automatic Information: We automatically receive and store certain information through cookies and other technologies, including device identifiers, location data, and mobile/browser usage details.
• Access to Device Features: We may request one-time access to your camera, microphone, location, and mobile device for onboarding or KYC purposes, with your explicit consent.
• Mobile Device Resources: We do not access files, media, contact lists, call logs, telephony functions, or other sensitive device data without explicit consent.
• Information from Other Sources: We may receive information about you from other sources and combine it with your account information.
• OTP Authentication: When you complete an OTP authentication request, we retain session log reports until your account is deactivated.

How We Use Your Information

• To assist our business and lending partners in delivering services to you.
• To respond to inquiries and resolve issues.
• To administer and fulfil obligations under agreements with partners.
• To send promotional messages and updates.
• To conduct internal analysis and deliver location-based services.
• To improve our services, prevent fraud, and enable third-party service functions.
• To maintain your account and records, and display personalized content.

Consent, Retention & Sharing

• Consent Validity: Your consent for the application remains valid for 180 days from the application date.
• Purging & Retention: We retain user data for 180 days, after which it is automatically purged per our data retention policy.
• Disclosures: We may share your data with group companies, agents, partners, banks, NBFCs, and service providers as required.
• Transfers: In case of merger, sale, or restructuring, your data may be transferred to a successor entity.
• Legal Compliance: We may disclose data to government authorities for legal compliance, investigation, or identity verification purposes.
• Third-Party Lenders: Lenders or service providers listed on our platform have their own privacy policies; please read them separately.

Cookies & Logs

• We use session and persistent cookies to personalize your experience.
• Cookies do not contain personally identifiable data.
• You can control cookie preferences in your browser, but some features may not function properly if cookies are disabled.
• We also collect log files such as IP address, browser type, ISP, referring/exit pages, and timestamps to track usage and improve services.

Security & External Links

• Your account information is password-protected for your privacy and security.
• We employ physical, electronic, and managerial safeguards to protect your information, but no method of transmission is 100% secure.
• We may use third-party ad platforms that collect anonymous data to serve relevant ads.
• We are not responsible for the privacy practices of external websites linked from our platform.

Revocation & Updates

• You can withdraw consent for data processing at any time by emailing Support@deal4ask.com.
• Withdrawal may result in discontinuation of services and no refund for fees paid.
• We may amend this policy from time to time and will notify you by posting a prominent announcement on our web pages if substantial changes are made.